Members can book courts 14 days prior from 9 am. In other words, a new "booking sheet" is automatically added to the system 14 days prior at 9 am.
Maximum 1 peak-time bookings per member per day.
Peak times are Monday to Friday from 4.30 pm to 8.15 pm (play starting at 8.15pm is off-peak).
Members should select their opponent's name to show on the booking sheets.
Court fees: £5 per 45 minutes, to be paid with light meters next to courts.
When unable to use a reserved court, members should cancel as soon as possible so that the court may be used by other members.
No charge when cancelled more than 24 hours prior to start time.
When cancelled with 24 hours prior to start time:
£5.00 "late-cancellation fee" on all occasions.
The late-cancellation fee is automatically refunded if the same court is rebooked.
Check-in / No-Show policy:
The member who booked the court is required to check-in to confirm court usage within 1 hour prior to the reserved start time (or within an hour after playing).
Any selected playing partner/opponent may also check-in to confirm court usage on behalf of the member who booked the court.
The system assumes a "no-show" if the member who booked the court fails to check-in.
On each occasion, the system will automatically charge a £5 no-show penalty to the member's booking system account.
On each occasion, the system sends an email notification at 10am on the day following the no-show with a reminder to check-in next time.
Please note you will need to know your system PIN to check-in on the touch screen "kiosk" system in the club bar. You can look-up your PIN when logged into the website, or use the Forgotten Password process.
Members with outstanding late-cancellation or no-show charges must top-up their booking system accounts with an online credit/debit card transaction prior to booking more courts.
Hawkhurst Golf and Squash Club • High Street • Hawkhurst • TN18 4JS •
Tel: 01580 752396